An iPad Review: No matter what the app, it just works well

iPad is a great interface and form factor, and has great battery life

I got an iPad on Saturday, and spent about 25 hours straight putting it through the paces (my family was also part of the test team).

The speed and user interface along with the apps are stunning.  It is light and fast, the battery lasts over 10 hours between recharges (as Apple claimed it would).

I have  over 130 apps, 477 photos, 14 movies, and 664 songs loaded on it.  I believe that the way the apps and content work together with the interface and consistent standards they all follow sets a new bar for HCI.  For example, you can hit the home button any time on ANY app, and it saves where you were automatically.  The concept of save & close is gone for the most part.   The multi touch interface on a larger screen, as well as the gestures and “fake physical momentum” of the controls and the accelerometers really improve the way you interact with a computing device.  Also with the low power consumption processor, that also processes the UI lightning fast, sets a standard for 10 hours between charges, others will be hard pressed to beat.  Not sure why anyone would consider other eReaders over this.

Remember when you used your first mouse to interact with a computer rather than typing commands, this is one of those moments?…it started with the iPhone, but this has taken it to a new level.

The good:

  • Speed,
  • fantastic screen,
  • user interface,
  • all your iTunes content and iPhone apps just work, and work well (unusual in the computer world).
  • Set up was seamless and simple.
  • The apps and interfaces are just one level of quality above ANYTHING else out there.
  • Very stable, did not crash once since its arrived.

The issues:

  • I purchased a 32 Gig unit since that is what my iPhone is, and I don’t plan on carrying the iPad around, so I figured I didn’t need as much storage.  This was a mistake… why?… because it turns out that the iPad specific apps are MUCH larger than the iPhone/iTouch apps.  Its true that you can just use the iPhone apps, they really work well, but the higher res ofthe iPad apps are really impressive.  I would say the average iPhone app is <100MB, the average iPad app seems to be closer to 1Gig.  If I was buying again, I would get the 64Gigversion.
  • To fit the apps, I have had to delete a lot of my movies that came over from iTunes.

    iPad gives you options for old interfaces if desired

    iPad lets you use old entry methods if you must

  • The iPhone screen gets covered with fingerprints, but its fast to wipe it off, its a bit more  constant work with the iPad because of its size.  Expect to spend a lot of time trying to look through a cloudy fingerprint covered screen, or spend a lot of time wiping.  This is especially true if you are sharing it withyour kids.
  • The iPad apps cost a LOT more than the iPhone apps did.  An average iPhone app is $0.99 – $10, the iPad apps run from $4.99-$15.99, and more of them are in the $10-15 range.
  • Seems stupid not to have included a video camera on the front for video teleconf. Would be  a great Skype tablet.
  • Lots of web sites don’t work because of the lack of flash support, also seems stupid for something that is intended to be a web browsing and media tool.
  • It seems like everyone with a web site needs to build a custom app to present their web page instead of using the browser. This does allow them to have a richer user experience than you get with the browser, but what a mess having the IT folks of every company needing to maintain an app for every customer OS to access their web sites.  And since browsers are the main focus of defense against cyber attacks on the client, having an app for every companies web site opens up a whole new security issue that I don’t believe most organizations are ready for.

All in all, I have to admit that I like it a lot, even with these short comings.  I don’t think its something I would carry around with me, its too big, and the iPhone is the thing to use for that.  But as a device whose home base is the kitchen table where anyone can pick it up and walk around the house using… its a hit!  Its beautiful, fun, fast, impressive, and VERY easy to use.  I am sure the iPad 2 will address the short comings in a year.  This is a great foundation to build on.  And, more diversity in computing platforms is good for everyone!

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Bill, Great post, first I've heard of the web-cam issue, but that definitely makes sense. Did you get a chance to read any books on it? I am very interested to see how it fares as one. I don't have any problems reading LCD's so long as they dim low enough - and I believe most people are the same, Amazon has just conditioned them to prefer e-ink. The Flash issue is so hyped there is not much to say - but I believe that almost every website that gets a lot of traffic (or has enough money) will shift to a HTML5 compatible version, or just jump to the App category. Your point regarding security for Apps hasn't been iterated very often, and probably needs some good hard thinking. But the fact that all these sites now have to build iPhone Apps and iPad Apps may lead some sites to start pushing Android as the mobile OS of choice. Adobe says that they'll have Flash Android compatible soon, certainly by this summer. I'm surprised by how quickly you were able to fill it, do those Apps feel like they should be 1GB each? What did you think of the cost to fill the iPad. I think this is a very under-reported issue, at $10-15 apiece, that cost will certainly add up quickly. Also, how many free apps will be out there - I'll admit, the amount of free apps available for the growing Android app catalog makes it a very attractive option for me. If you paid just $10 an app for 100 apps that would create a cost of $1000 - so I guess the real question is how many Apps did you pay for, and how many Apps are completely necessary? I've found that HD content really fills up devices - which is one thing that I don't believe the iPad should ever have. When an entertainment center dock is released, just using the Netflix app + your iPhone as the remote will be valuable - and just around the house (with consistent broadband Wi-Fi), Netflix is really all one needs for movies. I've looked at a lot of reviews, and they seem to all say the same: the iPad is a great toy. I don't think I've ever argued against it, but I know for my $500, I want to be able to work too. I want a tablet that can replace my ultra light laptop. I want to browse (the whole web - not just the flash free version), consume media, and create. I want my tablet to be able to give presentations as well as my laptop can. I want to seamlessly switch between programs with REAL multi-tasking, and be able to end processes that don't work. I simply don't think that this is too much to ask. That said, I don't think Windows 7 is the right OS for a tablet, it requires too much from the processor and too much from the battery. iPhone OS 4 should change some things, but it is just a drop in the bucket of wrong I believe. The iPad is surely a great toy, but until it is more than a toy, it's not for me. Please keep us posted with your thoughts! -Ryan

Agree Matt, Great input We also keep a Mac laptop in the kitchen for all to use (I used to have a wireless SunRay thin client in its place while I was at Sun and that was a great device for a "family PC" since it needed no maintenance). I will be watching to see which one gets used the most over the coming months. A couple of other thoughts on the iPad: 1) I found myself playing a number of games on the iPad, then I thought to myself, Gee, my PS3 has better graphics and more engaging game play, and we have an 8.5 foot HD screen with surround sound in our basement, why am I sitting here on the iPad? 2) Same thing with movies, why would I watch a movie on the iPad when I have a home theater. The only reason I can see I would play advanced games or watch a saved movie on the iPad was if all the better high resolution devices in the house were in use, or maybe its just because the iPad and new and cool. 3) I agree about playing games on the iPhone when I am out of the house waiting and there is no network for some reason (usually I am doing email). However, I just don't see me hauling around the iPad like my iPhone. I also have a lot of network scanning tools on my iPhone and often use them. I don't think the iPad will be used that much for gaming around the home, or watching movies. It will be used for web content video and other web based media, however, as TV sets have those features added, I am not sure the iPad would be used for that either. The iPad has set a new standard for the HCI, and you will likely see multi-touch laptops coming, but I can't see the iPad replacing the laptop until something like voice recognition gets better as a content creation / input to something like the iPad. On another note, I did find out from someone at Apple why they didn't put a video camera on the first version of the iPad. Steve made setting the 10 hour of battery life the #1 priority for all uses, and when they added the power budget of the video camera (if you ran it for hours), it took about three hours off the battery life. The screen, resolution, speed, and battery life took priority over all other requirements. They needed to be be the best eReader in the world for their iBooks, and they could not be that without the battery life.

Good post by Bill. I agree with most of his conclusions, but would like to highlight a few things. This device is definitely another game changer. I know that many will argue that we had a tablet computing platform before this, but the iPad will be heralded as the true introduction of consumer-based tablet devices. It resets the benchmark and all of our expectations going forward. The interface is fluid, intuitive and almost unrealistically responsive. As a consumption device, the iPad is unparalleled given its ability to access local content (music, movies, etc) as well as access content on the cloud. I can stream movies from anything in the Netflix watch instantly archives, access Pandora for streaming music, and even watch live programing like the TWIT.tv network. For content creation, the device also shines, just not as brightly. With the introduction of the iWork platform for the iPad, business users can now use it for document editing and creation. When you write a document in Pages (the MS Word-like application) and decide to email it to someone, it brings up a dialogue asking you if you want to mail it in one of three formats (Pages, Word, and PDF). Talk about a killer business application while on the road to be able to modify or create a document and send it off as a PDF. You can even join a GoToMeeting or WebEx event right from the device if you want. I often refer to my iPhone as my "never bored" device and the same is true for the iPad, but it's exponentially better. If you are a gamer, this is like having a Wii in your briefcase and the quality of the iPad games being released is quite impressive. Are you a sysadmin? The iPad has a great SSH application available and several good remote control clients for accessing Citrix, LogMeIn, or regular VNC services. If you use RackSpace, you can even use their application to manage your cloud server environment. I'd love to see more applications giving users reach-back into the cloud with R/W access to Google Docs, DropBox or Amazon S3 (all services I rely on heavily). I'm sure that we'll see applications for each of those services within 30 days. I'd also like to see more push capabilities in the applications to alert me when I should pay attention to them. The Acrobit SIPphone application (while not optimized for iPad) is a perfect example of an elegant push solution. My iPad is not a phone, but I can use it as one by connecting it to a $5/month CallCentric VOIP account and using the Acrobit softphone. Want to dial out? Just launch the application and dial. If I am not in the application and someone calls me, an alert pops on the screen and I can launch the application and answer the call. The same is true for some of the instant messaging applications. I also realized that the iPad is the perfect meeting device. In a recent meeting, I was able to take notes, post to Twitter and read my email while seated at the table and I did it all without having a laptop propped open in front of me. For long trips, I plan on packing my old-school bluetooth stow-away keyboard. It folds up the size of a cell phone and gives me a full-size tactile keyboard if I need it. For now, I've had no problems just using the onscreen keyboard. Don't be fooled by the marketing, this is full-featured device with lots of great capabilities and just think....things will only get better from here.

Matt, Thanks much for adding that context. I especially appreciate the comment "the iPad is the perfect meeting device." That's something we all need. As for me personally, I've been trying to keep my 2.5 year old MacBook for as along as possible so I can replace it with the best possible machine. Looks like I'll be able to do that with the iPad then do just like you mentioned for long trips: bring the keyboard. Now I only wonder if I can wait till the camera version comes out. If that comes in 6 months I can probably hold off. If it is going to take a year I will hate the wait. Guess I better go checkout macrumors.com for their read on that. Thanks again, Bob

Bob, As a follow up to your reply, there is a post on the tech blog Gizmodo about how to use an iPhone as a camera for the iPad. It seems kind of clunky and definitely a short term solution until somebody comes out with something better. Nevertheless, I tried the app today at school with my iPad and it works surprisingly well. I bought the 16 gb version and have enjoyed every minute using it. I found typing in landscape mode to be much easier than I originally anticipated, especially when using Pages. Hopefully, when information on iPhone OS 4.0 is released tomorrow, we will read about some much desired updates to the iPad's software. Here is the link: http://gizmodo.com/5511115/how-to-turn-an-iphone-...

It is great getting thoughts from Bill Vass here. He is a perfect guy to highlight things that enterprise technologists should be focusing on regarding the consumer driven IT world, and his analogy to first use of the mouse to interact with IT really drove home and made me think. I remember it seemed a little strange working with the mouse for like the first minute. I also recall other good friends and allies who proudly proclaimed that they did not want to use a Mac because they refused to have to learn a mouse. Those are also great points about things working well together. We have all always tried for that but it is so hard to do... So congrats to Apple for that! Cheers, Bob