The creation and management of AI-related services introduce a whole new set of headaches for CIOs. The biggest change reflects a shift in the kinds of infrastructure required to build AI applications, different development workflows and new data requirements. Today, CIOs should consider extending IT service management (ITSM) tools to support these new capabilities. “Delivering AI-related infrastructure and processes is similar in many regards to delivering enterprise-wide services or IT for the IT function,” said Craig Wright, a managing director with business transformation advisory firm Pace Harmon.
Read more about how CIOs can tackle artificial intelligence-related services with IT service management tools on Tech Target.