Read Robert McMillan’s article about how hackers use social engineering to steal company secrets on Wall Street Journal:
Often it begins with an innocuous-seeming email from an internet domain that closely resembles the victims. The message may appear to come from the company’s chief executive or another senior executive. “Are you at your desk?” it asks. “I need your help with something.” Only after the conversation has begun will scammers ask for what they really want—a transfer of money. But by then it is often too late. The victim believes he’s emailing his boss and makes the payment.
“Social engineering is essentially the easiest tool in the hacker’s toolbelt,” says Kathryn Sherman, a supervisory special agent with the Federal Bureau of Investigation. “All the information they need is available to them free online,” she says, because corporations have put more of our personal data online. “Less-technical hackers are using it to gain access to companies and are defrauding our economy for billions of dollars.”
Read his full article here.