In the age of cybercrime, cloud storage providers are facing more pressure than ever to preempt data breaches – or risk becoming the next big headline. Since 2013, over 14.6 billion records have been stolen (that’s almost 7 million per day, and 81 per second) – which goes to show, it’s no longer “if” an attack comes, but “when.” This is why one of the major keys to preparing for a cyberattack is a solid risk management and business continuity plan.
Cloud storage providers are responsible for the protection of millions of users’ data, and they simply can’t afford to ignore business continuity and risk management.
One such company – Box – has taken the proactive steps necessary to protect its data and its customers. For the past 12 years, the cloud services company has made it easier to for enterprises to collaborate on all levels with a user base of nearly 50 million. In order to remain prepared for any disruption to its business, Box collaborated with Fusion Risk Management to create a centralized source of risk data – including anything to do with incidents, vendors, or processes – that’s easily accessible, accurate, and structured in a way that provides the right data to all the necessary parties.
This was a complete overhaul of static plans and manual processes that had consumed Box prior to partnering with Fusion. The company had lacked a single source of accurate, reliable risk data and, as a result, had to spend valuable time pulling information from various systems and departments.
This overhaul particularly helped box in preparation for GDPR. By creating automated workflows that keep track of data and generate reports, the Fusion Framework System allows Box to align its programs and meet all regulatory requirements. One key element that drew Box to Fusion, according to Renuka Darbha, Director of Business Continuity and Enterprise Risk Management at Box, is that the system is something they own and control.
“We wanted something that we could drive and make our own,” Darbha said. “Other systems won’t allow you to do that, and it can get very frustrating, very quickly. Being able to tailor a system to our needs and goals so that we could scale and develop as we grow – as an organization and as a program – that was what attracted us to Fusion.”
If a cyberattack happens, Box now has a plan in place to minimize any potential harm to its customers, ensuring that the trust between user and cloud storage provider remains intact.
Cory received his Bachelor of Computer Science from Western Illinois University and has multiple certifications including Salesforce System Architect and Application Architect, Amazon Web Services Solution Architect, and Cloud Security Alliance CCSK. He has presented at Dreamforce (the world’s largest enterprise software conference) 8 times, and is a member of the Salesforce MVP Hall of Fame.