IPSoft: Cognitive agents for service desk and enterprise IT management

IPsoft automates IT and business processes for enterprises across a wide range of industries through its portfolio of autonomic and cognitive solutions.

The IPsoft view of the future of IT automation and their virtual agent Amelia is presented below:


For more see: ipsoft.com


  1. Wow… Amelia sounds exiting… Sounds like next generation IT Management model, if it works as shown in the video.

    We have used several tools to manage our IT assets and monitor or control systems remotely, but if Amelia can do all this automatically or atleast make sure all systems are up to date and patched perfectly, it would be great.

    We have come a long way in IT and have used several tools, but most of them need someone monitoring it and reporting on any vulnerabilities and I guess this solution would do the job for us.

    We now use Kaseya for IT management – http://www.kaseya.com/products/vsa do you have any information on integration with Kaseya?

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