The digital workspace is shaping the way we will work in the future, providing increasingly flexible work practices. Collaboration is central to its success in the long term, allowing organizations to capture good ideas and exploit efficient work processes.
Organizations are today digitizing themselves to meet the needs of a connected world. Providing employees with the right tools can make the difference between an organization flourishing or fading into the background. An intelligent, well thought out digital workspace makes for an agile organization where employees have the tools they need to speed up innovation and access information where, when and how they want to.
Digital workspaces must be flexible and able to cope with changing market environments, while ensuring that knowledge can circulate round the entire organization, from top to bottom and vice versa. It takes an organizational culture-wide shift to achieve this.
In a progressive digital workspace, employees are engaged, productive and mobile – able to tap into information and collaborate with colleagues and external partners from diverse locations. Mobile apps, for example, can streamline workflows and speed up decision making.
Building a digital workspace that truly performs demands a fresh approach to the business, its content and processes. Key to this is the ability for the right employees to have access to the right data and engage with other employees to benefit business.
This involves the organization embracing a digital culture. As the digital workplace matures, organizations will see changes in processes and behaviors. Changes in the way employees access and consume data. Collaborative ways of working will be more extensible and it will be much easier to distribute content enterprise wide, regardless of borders or language barriers. This can be extended to external partners for even more efficient collaboration and work processes.
The digital workspace: a data hive
Data is giving rise to a very new economy. Data management is now a very real strategic issue for organizations. The insight that data can provide can give organizations a competitive edge in targeting customers with the right messages, for example.
The digital workplace is crucial in disseminating this data. The right collaboration tools enable employees to interact with their colleagues and external parties, providing faster access to knowledge, faster access to data and accelerated, informed decision making.
Collaboration in the era of industry 4.0
Industry 4.0, also known as the fourth industrial revolution, will change the way organizations perceive data. Traditional, linear data is fast being replaced by real-time data and artificial intelligence which will accelerate processes, productivity and cost efficiencies.
Industry 4.0 is the next major step in automation and data exchange, encompassing the Internet of Things (IoT), cloud computing and artificial intelligence (AI). It will allow factories to become smarter and more automated, rapidly able to change to market demands. It will enable machines and workers to interact by making information available at all levels.
Data management will be essential to the industrial sector to deal with the growing amounts of big data it needs to filter through. It is only by doing this that industries will be able to get to grips with big data and integrate valuable data sources across systems to provide reports on predictive maintenance, for example.
Organizations in the industrial sector will need to deploy software solutions that will allow them to digitize the whole value chain, with a constant data flow that is always available.
The constant data stream
By using a digital workspace, like SER’s Doxis4, organizations can bring all their data together and make it available according to context.
In manufacturing and plant engineering there are digital machine lifecycle files and documents on electronics, mechanics and IT stored in a single source of the truth. This may be stored with other data such as email correspondence and maintenance logs from other solutions such as office application suites, enterprise resource planning (ERP), electronic computer-aided design (ECAD) and other applications.
Documents in electronic files can easily be linked to customer files, business transactions, machine details and so on. All the data on a single business partner can be quickly accessed via context, speeding up responses from the customer support department, for example, or share content with external parties for fast decision making.
Without context, insights harvested from data may not be correct. Good context drawn from data provided by digital workspaces allows employees to make accurate decisions. It is therefore paramount that enterprises consider context issues when drawing up their digital workspace strategies.
Collaboration has never been more pivotal in driving business forward. Empowering employees with the tools provided by a digital workspace have become fundamental to the speed digitization is taking place in enterprises.
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